Returns & Exchanges at Comfort Zone
We want you to feel completely at home with your purchase; if you are not satisfied, you can return your items within 30 days of delivery for a full refund or exchange. Please ensure all home decor and furniture items are in their original condition and packaging.
Return Process
- 1.Initiate Your Return
Log into your account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.
- 2.Pack Your Items
Carefully place the items in their original packaging, ensuring all protective padding is included to prevent damage during transit.
- 3.Attach the Label
Print the prepaid shipping label provided via email and securely attach it to the outside of your package over any old shipping marks.
- 4.Drop Off and Refund
Deliver your package to the nearest authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.